Privacy Policy

Lucky Masale is a registered trademark of our company Special Food products. All privacy rules and notices below are administered by Special Food Products LLC. LuckyMasale.com is a website asset owner and operated by Special Food Products LLC.

Our privacy program is based on our data protection policies, that govern our processing of personal data. No matter where you are in the world, where you reside, where your citizenship lies, or where your data comes from, we offer the same high standards of privacy protection to all our customers. This Privacy Notice, which we hope will provide clear, detailed, and easy-to-read information about Special Foods Product’s privacy practices and how we process personal data.

Your privacy is important to us here at Special Food Product. We want to make you feel comfortable and secure while shopping in our store. This privacy policy explains the type of information we gather, how it is protected, what we do with it and how you can correct or change information. By shopping at LuckyMasale.com, you are accepting the practices described in this privacy policy.

What Personal Information is collected and how?

When you register with LuckyMasale.com you are providing a username and password that allows you access to the “My Account” section LuckyMasale.com service. Your password is encrypted using 256 bit in ordr to be kept strictly confidential that prevents unauthorize use.

While shopping with us at LuckyMasale.com, you can give us special shopping and delivery instructions, which we store in our database as per your specifications. LuckyMasale.com also receives and stores certain types of information whenever you interact with us through the use of “cookies.” Cookies are identifiers transferred to your computer’s hard drive through your Web browser which enable our systems to recognize your browser and to provide you with certain shopping features. These “cookies” allow us to give you customized and personalized service and helps us identify ways to improve your shopping experience. Cookies are also used to help us track responses to messages sent on behalf of our advertisers so that LuckyMasale.com may aggregate such information and report results to them. If you choose to reject or disable cookies, you will be unable to use those LuckyMasale.com Services that require the use of such cookies.

During the checkout process we DO NOT store any credit card information, for United States checkout process we use paypal and for India we use paytm, both are third party providers.

How do Special Food Products use your information?

LuckyMasale.com uses your information to enhance and personalize your shopping experience. LuckyMasale.com does not sell personal information about individual customers (such as name, address, e-mail address, credit card information) to third parties, sell or rent lists of customers or use information about individual customers except to provide our service or as described below.

At LuckyMasale.com, we want you to feel safe while shopping with us. That’s why we use the SSL (secure service layer, 256 bit encryption) certificates. In addition to this we internally encrypt all your personal information, including name, address and credit card number, as it is submitted. Once received, your personal information is stored in our secure data center.

How Special Foods Product Processes your Personal data?
Special Foods Product collects personal data such as Customer Account Data directly from you — as a customer or a visitor — when you visit Special Foods Product’s website, buy a productor when you contact a member of the Special Foods Product team or sign up for a Special Foods Product account to use our products.

How Special Foods stores your Personal data?

Special Food Products stores your personal data in a secure environment with controlled access to Special food products employees and external vendors. This access is only given to process your customer orders. Examples of such vendors are big shipping and courier service companies like USPS, FedEx, UPS. IF while registration you have given explicit permission to Special food products to receive marketing material then our marketing team can retrieve your data to send you such marketing material. Any communication sent to you will always include an opt-out option to not receive any communication in the future.

How does Special Foods shares Personal data?

First things first: we do not sell your personal data, or the personal data of your end users. We also do not allow any personal data to be used by third parties for their own marketing purposes.
However, we do need to share it in some circumstances. These may be to provide you services like shipping an online order to you.

How does Special Foods Product Keep Personal data secure?

We use effective security measures to protect your personal data both online and offline. These measures are a combination of process control, access control and security infrastructure and software recommended at that time. These processes and infrastructure are audited every 6 months by internal and external teams to determine their effectiveness. Appropriate steps are taken to remediate any security vulnerabilities or to further strengthen the protection of your personal data.

How Long we store your Customer Account Data?

Special Foods Product will store your Customer Account Data as long as needed to provide you with our products and to operate our business. If you ask Special Foods Product to delete specific personal data from your Customer Account Data, we will honor this request unless deleting that information prevents us from carrying out necessary business functions, such as billing for our services, calculating taxes, or conducting required audits.
More specifically, within 30 days following closure of your account, we will either delete other Customer Account Data or transform it such that it can no longer be used to identify you, with the following exceptions, depending on and in accordance with applicable law.

Global Privacy Compliance at Special Food Product

Special Foods Product is a global company with customers all around the world. As such, our approach to privacy compliance is a global one. No matter where you are located, whether in the United States, the European Economic Area (EEA), the United Kingdom (UK), Latin America, or the Asia-Pacific region, we remain committed to abiding by all applicable data protection laws.